Manufacturing
W&W-AFCO Steel Improves Citrix and Simplifies Security with Cato Cloud
Performance and Complexity Problems Complicate Internet-based VPNs
Internet-based VPNs might be an inexpensive alternative to MPLS, but that doesnβt make them a good MPLS replacement. Unpredictable performance and complexity are some of their challenges, just ask W&W-AFCO Steel.
The structural steel fabricator had connected its US locations, India office, and ad hoc project teams with an Internet VPN. But as W&W-AFCO Steel grew, the Internet-based VPN become increasingly ineffective. βIn some cases, our mobile users found that network services, such as a simple network scan to file, didnβt work, and in other cases, like with network printing and virtualization, services simply werenβt available,β says Todd Park, Vice President of Information Technology at W&W-AFCO Steel.
The problem? Internet latency was often too high for the virtual desktop infrastructure (VDI), such as Citrix XenDesktop. βBy the time our users hit an internal network service, they were experiencing on average, 150 milliseconds of delay,β he says. According to Park, VDI starts to have user experience issues at that point.
And users werenβt the only ones suffering. βOur help desk was constantly fielding calls from dissatisfied end users,β he says. Operations were also complicated by locations with different firewall configurations. Park and his team tried the firewall providerβs management software, βbut it never seemed to work for us,β he says.
The firewalls also lacked certain key edge features. Without prioritization, web browsing could interfere with the performance of business applications, for example. Internet failover was supported but very complicated to configure, he says.
W&W-AFCO Steel Replaces VPNs and Firewalls with Cato Cloud
Park tried MPLS, but costs were too high and a poor fit for connecting small, dynamic project teams. Instead, he turned to SD-WAN. He started with investigating SD-WAN appliances but found the costs to also be too high.
βThe maintenance on the SD-WAN appliances alone was about the cost of Cato Cloud β and that doesnβt include the capital expense of purchasing the SD-WAN appliance.β
The other problem? None of the SD-WAN appliance-based solutions included integrated security services or mobile access. W&W-AFCO Steel would have to continue using separate tools for connecting and securing users and locations. With more tools, comes greater complexity and less visibility.
Thatβs when Park turned to Cato. Cato Cloud connects and secures offices, mobile users, and cloud resources into one seamless global network. Cato replaces the need for MPLS, mobile VPN, and the stacks of security appliances and tools.
Cato provided W&W-AFCO Steel with a more agile infrastructure. βCato firewall is much easier to manage than a traditional firewall and the mobile client was much easier to deploy and configure than our existing approach,β he says.
Failover configuration was also βnot as painfulβ as with his firewall. βWe didnβt have to worry about configuring IP addresses, VPN connections or anything. It just worked,β he says.
Network performance is also much improved. Latency averages β50 to 70 milliseconds,β he says, Thatβs as much as a 75 percent improvement. And with Cato, Park can block web browsing, downloads or any other application from interfering with site performance.
As Cato Cloud provides detailed metrics about users and locations, Park can better hold his network vendors accountable. βIt really helps you go past layer-1 support and get to layer-2 support,β he says.
βWe had one location in California where our cable modem was more down than up. The provider wouldnβt take responsibility for the problem. But with Cato, I was able to show them the graphs of dropped packets. Hard to argue with that.β
Support hasnβt been an issue with Cato. βTheyβre a pretty responsive bunch and are very upfront as to what they can and cannot do,β he says, βItβs a relief, actually. So often thatβs not been the case when Iβve dealt with a vendor. I understand any deployment has technology issues, but I donβt want to be misled about capabilities.β
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